20

Feb

Who is the $99 Guy: Pressure Washing Undercutters

The $99 Guy With A Spray Bottle
Man in a garage. Worker washing a car. Guy spraying a soap

In the world of service businesses, especially in the home improvement industry, there’s always a challenge to stand out in a sea of competition. Among the most common services in this space is pressure washing — a task that demands specialized equipment, skill, and a professional touch to ensure everything is spotless without causing damage. But recently, a new phenomenon has emerged, causing both concern and curiosity in the pressure washing world: the "$99 Guy."

The "$99 Guy" is a term often used to describe those who undercut the pricing of established pressure washing businesses by offering services at seemingly unbeatable rates — specifically, $99 for a job that would typically cost hundreds. It may seem like a good deal on the surface, but this pricing strategy comes with more questions than answers. Who is this "$99 Guy," and why are they gaining traction in an industry that's supposed to prioritize quality?

The Appeal of the "$99 Guy"

At first glance, the offer of a complete pressure washing job for $99 is hard to resist. Homeowners, especially those who are price-conscious or on a tight budget, find the deal extremely tempting. After all, pressure washing can be an expensive service, depending on the size of the property or the amount of work required. The "$99 Guy" promises to deliver those same results for a fraction of the price.

But what makes this offer so appealing isn’t just the low price tag—it’s the perceived simplicity of the task. Pressure washing seems easy enough to the average person. Water, soap, a pressure washer, and you’re good to go, right? In reality, this couldn’t be further from the truth. Pressure washing requires knowledge of different surfaces, how much pressure to apply to each, how to safely use cleaning chemicals, and how to avoid any damage to the property. But for those who don’t know the finer details, $99 might seem like a bargain.

What’s Behind the "$99 Guy"?

While the "$99 Guy" may sound like a great deal for homeowners, it raises some concerns for industry professionals. How can anyone offer pressure washing services for such a low price and still manage to make a profit? In most cases, the answer lies in cutting corners. Here are some common tactics used by undercutters in the pressure washing industry:

  1. Cheap Equipment: Professional pressure washers use high-quality equipment that’s built to last and deliver consistent, powerful results. The "$99 Guy," on the other hand, may use cheaper, lower-grade pressure washers that don’t have the same cleaning power, resulting in subpar work.
  2. Limited Service: Some "$99 Guys" offer an all-inclusive service, but often, the fine print reveals that the deal only covers basic or small jobs. It may apply to cleaning a small patio or driveway, but if you want to include more areas like a roof, siding, or a large driveway, expect the price to rise quickly.
  3. Hidden Costs: The "$99 Guy" may charge an upfront low price, but once they’re on-site, they might try to upsell additional services or charge extra for things like travel time, cleaning solutions, or specialized equipment. By the end of the job, the total price might end up being much higher than expected.
  4. Lack of Insurance and Licensing: One of the most important aspects of a legitimate pressure washing business is ensuring proper insurance and licensing. The "$99 Guy" may not carry the appropriate coverage, which could leave homeowners vulnerable in case of damage or injury during the job.
  5. Inexperienced Workers: Pressure washing isn’t just about blasting surfaces with water. It’s a precise skill that requires knowledge about different surfaces and how they react to pressure. The "$99 Guy" may not have the same level of experience or expertise as established professionals, leading to potential damage to property or unsatisfactory results.

The Dangers of Going with the "$99 Guy"

While saving money might be appealing, the risks associated with hiring the "$99 Guy" can be significant. Here’s what homeowners should consider:

  1. Quality of Work: You may get what you pay for. The result could be a job that isn’t properly done, leaving dirt, mold, and grime behind. Worse, it could cause damage to your property, such as cracked concrete, water damage, or gouging of wooden surfaces.
  2. Long-Term Costs: If the pressure washing is done improperly, it could lead to more expensive repairs down the road. For example, pressure washing a wooden deck with too much force can result in splinters and warping, costing you more to fix later.
  3. Liability: If something goes wrong and the $99 Guy causes damage to your property, you may be left footing the bill. Many undercutting pressure washers don’t carry insurance, which leaves you vulnerable if anything goes wrong.
  4. Hidden Fees: As mentioned earlier, the "$99 Guy" might seem like a bargain at first, but once they’re at your property, you could be hit with additional charges that push the price up considerably.

Be Wary of Customers Who See the "$99" Offer

While the "$99 Guy" strategy might bring in customers looking for a bargain, contractors should be cautious of the type of clientele this pricing could attract. Unfortunately, customers who are drawn to low-cost offers tend to fall into certain patterns that can lead to frustration down the line:

  1. Cheap Customers: People looking for the absolute lowest price often expect everything for nothing. While a $99 deal might initially seem like a good business opportunity, it can attract clients who have unreasonable expectations and a “get as much as I can for the least amount” mentality. These customers may try to haggle, question every charge, or expect additional services for the same low price.
  2. Hard to Please: Often, the customers who gravitate to deeply discounted prices are the hardest to satisfy. They may nitpick the smallest details, focus more on the cost than the quality, and often won't be happy with the work, regardless of how well it’s done. No matter how much effort you put into delivering a high-quality job, they might focus on perceived flaws, leading to frustration for both parties.
  3. Time Wasters: A low price can attract clients who are just "shopping around" or those who have unrealistic expectations about what can be done for such a small fee. These customers may take up valuable time on quotes, follow-up calls, and negotiations but never actually hire you for the work, leaving you with wasted hours.
  4. Unclear Scope of Work: Some "$99 Guy" customers may expect that price to cover more than what is actually feasible for that amount. They may ask for services that aren't part of the deal, like power washing a roof, siding, or multiple large areas, and then be disappointed or angry when the price needs to be adjusted.

How Pressure Washing Contractors Can Navigate the "$99 Guy" Trend

As a pressure washing contractor, you may find yourself facing the challenge of competing with the "$99 Guy." But instead of viewing this as a direct threat, you can turn this trend into a strategic opportunity. Here’s how:

1. Using "$99" Ads and Yard Signs Smartly

For new contractors or those trying to generate leads, using a "$99" offer on ads and yard signs can be a great tool. This type of low-cost promotion works to draw attention, especially in areas where price-conscious homeowners are looking for deals. The "$99" price grabs their attention and encourages them to reach out.

But instead of offering a full-service pressure washing job for just $99, the ad can be structured as a "starting at" offer. For instance, “Pressure Washing – Starting at $99” for small areas like a driveway or porch. Once the customer calls, you can provide a more accurate quote based on their property size, and upsell services as needed.

2. Set Clear Terms with Fine Print

To avoid being stuck with a low rate for a large property or extra work, make sure to include fine print in your $99 ads. For example, "Offer valid for up to 500 square feet" or "Additional fees for roofs, siding, or extra-large areas." This will set expectations upfront and help prevent misunderstandings.

3. A Way to Build Your Portfolio

For new businesses, offering low-cost services like $99 for a small job can help you build a portfolio, get testimonials, and establish a reputation. Once you’ve completed a few successful projects, you can start charging more for larger or more complex jobs.

4. Leverage Yard Signs for Ongoing Marketing

As an added bonus, some contractors make the $99 offer contingent on allowing a yard sign on the client’s property. The sign acts as an ongoing advertisement in the neighborhood, spreading the word about your services while you're working.

Conclusion: The "$99 Guy" Might Not Be Worth It, But It Can Be a Smart Strategy

While the "$99 Guy" might seem like a race to the bottom, it’s important to recognize that this approach can be a smart marketing tool when used strategically. As a contractor, you can use "$99" pricing as a stepping stone to generate leads, build your client base, and upsell additional services. With clear terms, a focus on quality, and the right advertising tactics, the "$99 Guy" can actually be a great way to grow your pressure washing business in a competitive market. But be cautious of the type of customer it may attract — cheap, hard-to-please clients can make for more hassle than profit, so always be clear about what the deal includes, and ensure that you're prepared for the challenges that come with budget-conscious clientele.

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