Privacy Policy
PWEPSTORE LLC

Introduction

PWEPSTORE LLC (hereinafter “we” or “us”) respects the privacy of our customers and users of our website (the “Website”) and is committed to protecting the personal information we collect. This Privacy Policy outlines how we collect, use, and disclose personal information.

What Information We Collect

We collect personal information from you when you:

  • Create an account with us
  • Make a purchase or transaction with us
  • Provide feedback or contact us through our Website or social media channels
  • Participate in contests, sweepstakes, or promotions
  • Engage with us through email, phone, or in-person

The types of personal information we collect may include:

  • Contact information, such as name, email address, phone number, and physical address
  • Demographic information, such as age, gender, and interests
  • Transactional information, such as purchase history and payment information
  • Communication preferences, such as language preference and marketing preferences

How We Use Your Information

We use your personal information to:

  • Provide our products and services to you
  • Process and fulfill orders and transactions
  • Communicate with you about your account and our services
  • Improve our products and services based on your feedback and preferences
  • Send marketing and promotional materials to you, if you have opted-in to receive them

Mobile Data Privacy

We may collect mobile phone numbers and related opt-in data when you subscribe to receive mobile alerts, promotional messages, or transactional updates via SMS or other mobile messaging services. Mobile opt-in data will not be shared with third parties. This information is used solely to deliver relevant updates and communications that you have requested. You can opt out of receiving such communications at any time by following the unsubscribe instructions included in the messages.

How Long We Retain Your Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or for as long as required by law. In Virginia, we will retain personal information:

  • For the duration of the customer relationship or until the customer requests deletion
  • For a specified period of time, such as 3 years, after the customer’s last interaction with us

Children’s Online Privacy

We do not intentionally collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child under the age of 13, we will promptly delete it.

Age Requirements

You must be at least 18 years old to create an account or make a purchase on our Website. By creating an account or making a purchase, you represent that you are at least 18 years old.

Your Rights Regarding Your Information

You have the right to:

  • Access and correct your personal data
  • Request deletion or erasure of your personal data
  • Object to processing of your personal data
  • Request a copy of your personal data in a structured and machine-readable format

How We Handle Complaints or Inquiries About Privacy

If you have a question or concern about our privacy practices, you can contact us at:

Email: Shawon@livingstonspray.com

Phone: 202-599-6018

Our process for investigating and resolving complaints includes:

  1. Acknowledging receipt of the complaint or inquiry within 24 hours
  2. Investigating the issue and gathering relevant information
  3. Responding to the customer with a proposed resolution within 7 working days
  4. Implementing any necessary changes to our processes or procedures
  5. Monitoring and reviewing our processes to prevent similar issues from arising in the future

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time without notice. Changes will be effective upon posting on our Website. You are responsible for reviewing this policy regularly for updates.

Effective Date

This Privacy Policy is effective as of June 30, 2025.

By using our Website or providing us with your personal information, you consent to the terms of this Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at Shawon@livingstonspray.com
or 202-599-6018. We accept mail letters at 11900 Livingston Road, Ste 123, Manassas, Virginia, 20109.